Q. What should we do after a fire occurs?
A. Have American Fire Recovery immediately come out to your home and evaluate the damage.

Q. What is the next step after the evaluation?
A. A.F.R. Will recommend the services necessary to restore your personal property items.

Q. How does this process normally work?
A. In most cases smoked damaged items are inventoried, carefully packed and moved to a facility where smoke damaged items can be properly cleaned and ozoned to remove smoke odor.

Q. What happens to the personal property items that cannot be cleaned?
A. A.F.R. Can help you inventory and put together a Total Loss List of the items that cannot be cleaned.

Q. Why do we need a list of the destroyed items?
A. the insurance company requires a detailed inventory list in order to pay you for the items that are destroyed.

Q. Who pays for the restoration services?
A. Your insurance company pays for the service under your personal property coverage